SINGAPORE — Commuters reported delays at various sections of the ageing North-South Line (NSL) on Thursday (Nov 9) morning, even though the SMRT has yet to make any official announcement regarding track or train faults.
Marketing communications executive Charlene Liu told TODAY that she was on her way to work when an announcement was made for commuters to disembark. “The train was faulty and everyone had to get off,” she said.
The 25-year-old, who had boarded the train at Yew Tee, then alighted at Woodlands station after the announcement.
“So I waited for the next train at Woodlands and when the train came, the platform doors did not open, and no one could alight or get off.”
Ms Liu, who was on her way to work at Dhoby Ghaut, said the subsequent train she boarded seemed to be moving slowly, and had “occasionally stopped” as well.
Ms Melody Ann Gibson also experienced similar delay during her morning commute.
The marketing and public relations assistant was on the train at Yishun station when an announcement was made saying that the train would be delayed as “someone had activated the emergency button”.
“After that, there was no more announcements and the train moved really slowly,” she told TODAY.
Ms Gibson, whose office is located at Somerset, said the commute from her home in Admiralty to Bishan “took much longer than usual”.
‘So I took 50 minutes from Admiralty to Bishan, when normally it would take much less than that.”
Facebook group TATA SMRT - which tracks delays on the rail network, was the first to alert on the disruptions, with group members expressing their frustrations.
In a Facebook posting, user Vicki Goh said she was made to disembark at Woodlands station after the train had been delayed.
She added: “The next train came but the door opened halfway and passengers couldn’t get off, and then (the train) left.”